Official website: TCL Online Customer Service Link in USA
Company
Department
Customer Service
Region
USA
Comment
TCL 65 inch TV
On the internet you post Customer Service in number of places as 877-300-8837. Why do I get the message that this number is no longer working? If you have a new phone number please email me the new number. I have a 65 inch TV that will not work with its control. We did reach you once and the tech. told us to get a working new control. We ordered one that was in compliance with our model TV. It doesn't work. We need help to phase the control to work with the TV. 507-399-1230. Please respond quickly.
Refresh rate issue
Hello, I've had my 49" TCL Television for a couple years now, and it has been the best TV I've ever owned. However, from its original purchase it has had a terrible issue where i can see the screen constantly refresh itself and it really affects the viewing experience. Is there any repair that can be done to remedy this problem?
The model number is 49S405.
Serial number is 1707GTC001515A00617.
Service number is 49S405TAAA
Let me know if more info is needed.
Thank you