800-215-6195: Bank of America Auto Loans Phone Number in USA

I have repeatedly tried to reach someone to obtain a letter of guarantee for a total loss. Although it is after 9:00 a.m. ET, I am continually disconnected and told to call back during normal business hours. I need immediate assistance with the total loss and letter of guarantee for Account #63010038019913. I can be reached at 352-548-5038.

Thank you.

I talked to Beyonce - she was very helpful and is FedEx'g a lien release to me. She had to put me on hold but came back to me to let me know that she was still working on getting the lien release sent out for me. This is customer service. Everyone should follow her example in your Customer Service if they don't already. Thank you for Beyonce.