I just had absolutely horrible experience with cashier in Florida mall in Victoria secret store . I was in store yesterday and exchanged some bra for new ones. Fortunately didn’t fit me well so I decided to return everything and go on line because store didn’t have 40B size . Yesterday I was helped by employee on floor and she was very knowledgeable about sizes and products. She helped me measure and narrow me where I can find size 40 but I didn’t listen and buy 38 DD which was mistake. So I decided to return everything. I was first costumer on cashier line. I wasn’t welcomed saying “ hi how you doing “ but simply rude question why I’m returning my stuff... I said store didn’t have my size so I will go on line. I find this question insulting because I probably have only 2 reasons for returning which is wrong size or wrong gift!!! I asked the cashier if she will need my credit card to return the money... she replay “ I don’t know yet” . after she scanned everything I was told the amount was 113.00 $ will be return on my card. Yesterday I paid little extra 29.30$ probably because I picked different style. I asked cashier if she can explain and then she took the bras from bag and smashed them on counter and said “ I scanned everything I don’t know why”!!!!! I said “ can you look and explain? “ then she said loudly “ wow wow “ and your card is decline ! I’m not buying anything so why is my card declined when you trying return the money. I was asked rudely put my card again in reader . After finishing the transaction she pass me my receipt with fast movement of her arms . I was so upset that I’m treated so badly by Victoria secret employee that way. I asked for manager and she was extremely nice and go over my receipt again and transaction was correct. She apologized for cashier behavior. I lived and shopped in your stores for years and never have experience that low! She made me feel that store is only for models and young costumers. I will never return to this store .if you can’t be nice on beginning of your shift then go home ! Because over there is 100 new girls who can take your job! Thank you
Rude employee
I just had absolutely horrible experience with cashier in Florida mall in Victoria secret store . I was in store yesterday and exchanged some bra for new ones. Fortunately didn’t fit me well so I decided to return everything and go on line because store didn’t have 40B size . Yesterday I was helped by employee on floor and she was very knowledgeable about sizes and products. She helped me measure and narrow me where I can find size 40 but I didn’t listen and buy 38 DD which was mistake. So I decided to return everything. I was first costumer on cashier line. I wasn’t welcomed saying “ hi how you doing “ but simply rude question why I’m returning my stuff... I said store didn’t have my size so I will go on line. I find this question insulting because I probably have only 2 reasons for returning which is wrong size or wrong gift!!! I asked the cashier if she will need my credit card to return the money... she replay “ I don’t know yet” . after she scanned everything I was told the amount was 113.00 $ will be return on my card. Yesterday I paid little extra 29.30$ probably because I picked different style. I asked cashier if she can explain and then she took the bras from bag and smashed them on counter and said “ I scanned everything I don’t know why”!!!!! I said “ can you look and explain? “ then she said loudly “ wow wow “ and your card is decline ! I’m not buying anything so why is my card declined when you trying return the money. I was asked rudely put my card again in reader . After finishing the transaction she pass me my receipt with fast movement of her arms . I was so upset that I’m treated so badly by Victoria secret employee that way. I asked for manager and she was extremely nice and go over my receipt again and transaction was correct. She apologized for cashier behavior. I lived and shopped in your stores for years and never have experience that low! She made me feel that store is only for models and young costumers. I will never return to this store .if you can’t be nice on beginning of your shift then go home ! Because over there is 100 new girls who can take your job! Thank you