customerservice@moneygram.com: MoneyGram Customer Support Email in USA
Comment
The recipient doesn't gain the money
Hello,
Impossible to gain the money for max transaction reaches. How can i do?
Regards,
Clarisse Sime
My cash back from Rakuten
Back on July 17 I ordered merchandise totaling $63.72 Order # 5966594705 and on July 29 I ordered merchandise for $19.99 Order # 596931957. I ordered both under the Rakuten page and it showed check marks that I had cash coming back. Well I kept looking and it was never posted. When I contacted Rakuten they said it would be posted on July 31. Nothing happened. The 63.72 shows 0 and the 19.99 shows pending. I don't know what went wrong because Kohl's was always so good about refunding right away. Rakuten says I have to have Kohl's conformation which of course I don't have. Could someone please help me.?
The moneygram I sent my daughter expired before she got it
My name: Patty Perengliev- address: 1680 Blair Ave Apt A Phone: 307-922-4385. I sent $200.00 to my daughter- Jana Laney, address: P.O. Box 811, Cortez, Colorado, 81325, on December 6, 2019. She didn't get it right away, because she had been told the money would be there forever. She went to Walmart in Cortez, Co on 3/26/2020 and they told her the MoneyGram was expired. Please refund me the $200.00. The reference number is: 743149093
My Account
for some reason You have my account locked out and I need to make a payment can you please tell me what the problem is?? Thanks
Money transaction
I sent a large amount of money to a family member due to an emergency in the Philippines,when family member went to pick it up there First name was connected with there middle initial on there,But the receipt i have shows the right spelling on it.Waited over 1 hour just to talk to someone just to put me back on hold again and i'm pissed. NEVER AGAIN !!!!!!!FAMILY IS STILL WAITING AT LOCATION IN PHILIPPINES FOR ME TO FIX IT......OMG...STILL ON PHONE WAITING.
Your customer service standards at overseas locations
I live in the US. I am a US citizen. I regularly send fees and upkeep money to my dependent, who studies overseas. The dependent has been, for long, urging me to switch to Western Union, because the clerks who serve her, allegedly “harass” them. The dependent tells me that the clerks ask “too many invasive questions” about who sends the money, what it is for, and such questions which are of a personal nature.
It is disturbing that after I submit my credentials in America, where I believe we are very accountable for our income, and where, I believe questions about money laundering may be addressed, my vulnerable dependent should be subjected to harassing questions abroad, when the people who are asking them are not part of the police or any security agency.
I would like to know if we could sue MoneyGram here, in the USA, for harassment committed by your company abroad, since this is where the remission originated. And it is sad, hypocritical, and possibly criminal, that your company should operate under different standards internationally.
Transfer
My transfer was not completed yet.