House and garage are loaded with this racking which has been purchased in stages over the past 10 years. Decided to put one more shelf in the garage and think your supplier is ripping you (thus me) off. Label reads = High grade steel construction; Tie supports; 2 beams support up to 2000 lbs. with 3/4 T & G shelf. Limited lifetime warranty. Bought $200+worth of shelving today and there were no Tie supports or nuts and bolts for the 6 foot version nor holes drilled in for Tie supports taped to the beams as in past shelves we purchased. Asked at the store and we were told "that's how they're coming to us". We were in a time crunch so purchased as is. What's the real explanation and by using without tie supports and getting our own bolts does the 2000 lb rating label still hold and what do the modifications do to the warranty?
136-5131
House and garage are loaded with this racking which has been purchased in stages over the past 10 years. Decided to put one more shelf in the garage and think your supplier is ripping you (thus me) off. Label reads = High grade steel construction; Tie supports; 2 beams support up to 2000 lbs. with 3/4 T & G shelf. Limited lifetime warranty. Bought $200+worth of shelving today and there were no Tie supports or nuts and bolts for the 6 foot version nor holes drilled in for Tie supports taped to the beams as in past shelves we purchased. Asked at the store and we were told "that's how they're coming to us". We were in a time crunch so purchased as is. What's the real explanation and by using without tie supports and getting our own bolts does the 2000 lb rating label still hold and what do the modifications do to the warranty?