I waited on hold for a few minutes and was connected to a female representative who didn't seem to know anything at all about the water filter, my long-standing quarterly order, my billing or much of anything. Pleasant but not helpful. She put me on hold for 12 minutes and then told me that I had been overcharged and that the difference would be credited back to my account. I thanked her and cancelled my long-standing filter order. I can get them for just about half that price at Amazon.com so they will now get my filter order.
Water filter for my refrigerator
I waited on hold for a few minutes and was connected to a female representative who didn't seem to know anything at all about the water filter, my long-standing quarterly order, my billing or much of anything. Pleasant but not helpful. She put me on hold for 12 minutes and then told me that I had been overcharged and that the difference would be credited back to my account. I thanked her and cancelled my long-standing filter order. I can get them for just about half that price at Amazon.com so they will now get my filter order.