I am a customer who usually finds Motel 6 a wonderful place to go. My boyfriend and I have stayed at a Motel 6 two times in the past few months in Pueblo and I find myself very disappointed. Not only when we requested a room the first time did we not receive the room that was paid for but it was nonsmoking and it smelled like cigarettes. I am pregnant, so this for me was very upsetting. Not only that but the shower has mold building and the cabinets in our room were all broken. We also had a heater that could not be shut off because it was broken. This happens, but we say we will give them a chance and stay another weekend and the lady at the front desk was very rude and quite honestly she was terrible. I will not be staying at a Motel 6 again. She was disrespectful and charged us more for a room she was misleading about and tried telling us it was our problem. And when I told her that we just would not be staying again she proceeded to say “okay that’s fine. Bye.” I find the employees here are consistently disrespectful and she charged us more for a room we didn’t ask for instead of just giving us the room we paid for. -Unhappy Mama
Pueblo disappointment
I am a customer who usually finds Motel 6 a wonderful place to go. My boyfriend and I have stayed at a Motel 6 two times in the past few months in Pueblo and I find myself very disappointed. Not only when we requested a room the first time did we not receive the room that was paid for but it was nonsmoking and it smelled like cigarettes. I am pregnant, so this for me was very upsetting. Not only that but the shower has mold building and the cabinets in our room were all broken. We also had a heater that could not be shut off because it was broken. This happens, but we say we will give them a chance and stay another weekend and the lady at the front desk was very rude and quite honestly she was terrible. I will not be staying at a Motel 6 again. She was disrespectful and charged us more for a room she was misleading about and tried telling us it was our problem. And when I told her that we just would not be staying again she proceeded to say “okay that’s fine. Bye.” I find the employees here are consistently disrespectful and she charged us more for a room we didn’t ask for instead of just giving us the room we paid for. -Unhappy Mama