Reserved a Queen, for night of the fourth May, paid thru Orbitz, getting a discount. Arrived at Motel 6 extended stay off wendover ave., Greensboro, N.C.. Was given Room 303, third floor. Room key would not work. I had to up and down three flights steps, (3) times to try to get a working key. The third time the Manager went up with me only to also find out that her whole bax of key cards would not program. So I had to go without a key all night. Asking front desk to let me into the room each time. Upon getting into the room, I found that it was not a Queen bed, but a full. The Manager tried convincing me it was a full. I took pictures, of the bed tag, saying full bed. Was told it surely was a Queen.. (it was not), a bed that was too small.
Front desk informed me they didn't have another room to move me to, an untrue. You kept the first and second floor rooms for wour walk in Guest, paying rack rate, while giving Orbitz customers less of a room than booked, and charged for. I want my money back for 05?04?2019. Conf no.#7PCDRPQFCX/ #7432087581507. Please call me at #336 580 3092. I want a cash refund. Bad customer service. Didn't get what I paid for.. I will sue for misrepresentation, and give bad reviews.
Re: Stay of 05/04/2019
Reserved a Queen, for night of the fourth May, paid thru Orbitz, getting a discount. Arrived at Motel 6 extended stay off wendover ave., Greensboro, N.C.. Was given Room 303, third floor. Room key would not work. I had to up and down three flights steps, (3) times to try to get a working key. The third time the Manager went up with me only to also find out that her whole bax of key cards would not program. So I had to go without a key all night. Asking front desk to let me into the room each time. Upon getting into the room, I found that it was not a Queen bed, but a full. The Manager tried convincing me it was a full. I took pictures, of the bed tag, saying full bed. Was told it surely was a Queen.. (it was not), a bed that was too small.
Front desk informed me they didn't have another room to move me to, an untrue. You kept the first and second floor rooms for wour walk in Guest, paying rack rate, while giving Orbitz customers less of a room than booked, and charged for. I want my money back for 05?04?2019. Conf no.#7PCDRPQFCX/ #7432087581507. Please call me at #336 580 3092. I want a cash refund. Bad customer service. Didn't get what I paid for.. I will sue for misrepresentation, and give bad reviews.