I received a recall notice about my car's catalytic converter and made an appointment with kia of fargo to address this issue. Kia of Fargo schedules several weeks out. Took my car in (a sixty mile trip one way for me, by the way), they told me I needed a new catalytic converter, which we already knew because that was the reason the car was recalled. However, they told me they had to order one because corporate won't let them keep an inventory on site. Thus, I have to take my car in AGAIN when the part arrives (another sixty mile drive one way), for work that should have been completed in one trip. Most places would keep parts needed for recall work on site. Your policy of not allowing this is jaw-droppingly stupid, and certainly discourages repeat business.
Kia car recall
I received a recall notice about my car's catalytic converter and made an appointment with kia of fargo to address this issue. Kia of Fargo schedules several weeks out. Took my car in (a sixty mile trip one way for me, by the way), they told me I needed a new catalytic converter, which we already knew because that was the reason the car was recalled. However, they told me they had to order one because corporate won't let them keep an inventory on site. Thus, I have to take my car in AGAIN when the part arrives (another sixty mile drive one way), for work that should have been completed in one trip. Most places would keep parts needed for recall work on site. Your policy of not allowing this is jaw-droppingly stupid, and certainly discourages repeat business.