Starting on April 7(Atia), I have made a total of EIGHT phone calls in an attempt to resolve my overbilling issue. Allen(4/21), Mohammed(5/13), Matthew(6/14), Luis(6/15), Monique (6/17), Dina(6/18) have ALL been unable to resolve my issue. Yesterday, Dina promised that a supervisor would call me back in 2-3 hours since she had sent an URGENT message. No supervisor called yesterday. I need a supervisor in BILLING to sort out my issue.
Billing issue
Starting on April 7(Atia), I have made a total of EIGHT phone calls in an attempt to resolve my overbilling issue. Allen(4/21), Mohammed(5/13), Matthew(6/14), Luis(6/15), Monique (6/17), Dina(6/18) have ALL been unable to resolve my issue. Yesterday, Dina promised that a supervisor would call me back in 2-3 hours since she had sent an URGENT message. No supervisor called yesterday. I need a supervisor in BILLING to sort out my issue.