You are always advertising specials on TV for your services for new customers. My complaint is why don't you offer lower rates for your loyal customers. Every time you turn around, you are raising my bill. It is now at over $200 a month. I am a senior citizen on a fixed income and this is outrageous when you have so many channels that aren't worth watching. I don't watch sports or cartoons. When you try to call your company, you can never talk to a person and if you do get a human, it is someone who you can't understand or who is rude.
Complaint
You are always advertising specials on TV for your services for new customers. My complaint is why don't you offer lower rates for your loyal customers. Every time you turn around, you are raising my bill. It is now at over $200 a month. I am a senior citizen on a fixed income and this is outrageous when you have so many channels that aren't worth watching. I don't watch sports or cartoons. When you try to call your company, you can never talk to a person and if you do get a human, it is someone who you can't understand or who is rude.