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Patricia Richards

Wed, 12/02/2020 - 03:20

I’m writing this letter in regards to your Maytag washers. I have purchased 2 in the last 6 years (and not cheap brands). My first one was a front load which went out @ four years. It was repaired 2 times then it started sounding like a jet airliner that’s when we found out at that point it was considered very dangerous. Would have been nice to know before it went out. My second one purchased in May 2017, was just 2 years old when it had to be serviced, then about a month later it started shooting error messages by not enough water, to not spinning out in August of 2019 it was replaced with a new water valve, now its November 2020 and we are going to need service again. By the way we paid full price for the repair which we thought it was still under warranty since it wasn’t even 3 ears old. This one was a top loader. Needless to say we don’t really have the money to replace again.

I am so disappointed we live on disability and our funds are very limited you would think that they would be made with more quality since that is what your name is suppose to mean and they are “Commercial Technology”. I can’t believe the quality of you washers and dryer’s have gone down so much. We were hoping at our age this would last at least 15 years like they use to. So much for quality made in America.

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