I received a $50 Kohl’s Cash Gift certificate in December (expired 15 June) and planned to use it for my spring fashion purchases. Unfortunately we were hit with Corona Virus (COVID-19). As you know stores and businesses were closed, we initially had a “Stay at Home Advisory” then a lockdown of the entire economy and state. This has upset our whole life and denied us the opportunity to shop your stores (Chelmsford MA, & Nashua NH).
Now that we are entering Phase three, many business are allowed to reopen, however, there is a 14 day quarantine if entering MA from another state, and we must wear face masks outside and while in every business.
My husband and I are considering visiting your local stores again (with masks) and we understand Kohl’s is committed to taking the extra precautions to slow the spread of COVID-19, while doing your part with additional safety and sanitization measures to prioritize the health and safety of your customers (and associates).
Bottom line, I am asking you to resend me the Kohl's Cash Gift certificate with a new expiration date, or a letter extending the expiration date due to COVID-19. I could not find a Kohl’s customer service email address and will be happy to send you a copy of the Kohl’s Cash Gift certificate, barcode and pin. I am still interested in summer outfits, but would be looking at your fall collection.
Will you honor Kohl's cash after pandemic?
I received a $50 Kohl’s Cash Gift certificate in December (expired 15 June) and planned to use it for my spring fashion purchases. Unfortunately we were hit with Corona Virus (COVID-19). As you know stores and businesses were closed, we initially had a “Stay at Home Advisory” then a lockdown of the entire economy and state. This has upset our whole life and denied us the opportunity to shop your stores (Chelmsford MA, & Nashua NH).
Now that we are entering Phase three, many business are allowed to reopen, however, there is a 14 day quarantine if entering MA from another state, and we must wear face masks outside and while in every business.
My husband and I are considering visiting your local stores again (with masks) and we understand Kohl’s is committed to taking the extra precautions to slow the spread of COVID-19, while doing your part with additional safety and sanitization measures to prioritize the health and safety of your customers (and associates).
Bottom line, I am asking you to resend me the Kohl's Cash Gift certificate with a new expiration date, or a letter extending the expiration date due to COVID-19. I could not find a Kohl’s customer service email address and will be happy to send you a copy of the Kohl’s Cash Gift certificate, barcode and pin. I am still interested in summer outfits, but would be looking at your fall collection.
Thank you.
Kathy