I agree with everything Michael said and then some. I ordered my items on the store kiosk on 11/12/19 and still don't have it today 11/26/19. I've talked to 7 different people at "customer service" if that's what you call it, both on the phone and online, and have gotten nowhere. my issue too Is being ":investigated" and I can't hold my breathe that long that it taken care of. I also have been a Kohls customer for well over 20 years. I don't feel that there is any customer service any more and they don't care about whatever your issue seems to be. you can't get a corporate address either. this issue has really made me think twice about ordering online or on the store kiosk again. you can't even get a reduced price on what you had in your order if it's reordered as compensation, nothing. What good are promotional coupons when you can't use them on what you need? time to start looking somewhere else to spend my money.
My order
I agree with everything Michael said and then some. I ordered my items on the store kiosk on 11/12/19 and still don't have it today 11/26/19. I've talked to 7 different people at "customer service" if that's what you call it, both on the phone and online, and have gotten nowhere. my issue too Is being ":investigated" and I can't hold my breathe that long that it taken care of. I also have been a Kohls customer for well over 20 years. I don't feel that there is any customer service any more and they don't care about whatever your issue seems to be. you can't get a corporate address either. this issue has really made me think twice about ordering online or on the store kiosk again. you can't even get a reduced price on what you had in your order if it's reordered as compensation, nothing. What good are promotional coupons when you can't use them on what you need? time to start looking somewhere else to spend my money.