I bought 4 My Pillows back in 2014. I do have the receipt. I was going to wash the pillow in the washing machine as directed and imagine my surprise when the washing machine was unbalanced and I opened it up to find one of the pillows completely fell apart. It left one heck of a mess in the washing machine and after spending waaaaay too much cleaning the machine, I left it run one cycle with just water. I still dealt with little pieces on another load of clothes. Not to mention that the other pillow didn't spin out and maybe will be dry by 2024. Do I receive a replacement? My husband has a sweaty head, he will never see another My Pillow as I don't ever want to repeat that moment again!!
It fell apart in the washer!!
I bought 4 My Pillows back in 2014. I do have the receipt. I was going to wash the pillow in the washing machine as directed and imagine my surprise when the washing machine was unbalanced and I opened it up to find one of the pillows completely fell apart. It left one heck of a mess in the washing machine and after spending waaaaay too much cleaning the machine, I left it run one cycle with just water. I still dealt with little pieces on another load of clothes. Not to mention that the other pillow didn't spin out and maybe will be dry by 2024. Do I receive a replacement? My husband has a sweaty head, he will never see another My Pillow as I don't ever want to repeat that moment again!!