I am getting very frustrated with this company!!!! All I want is a RMA # so I can return two sets of sheets. I ordered King size flannel sheets and discovered the fitted sheet that was in the package was a Queen size so I can't use it. I want to return that set. The other is the Giza sheets. I didn't like them and I didn't think they were worth the money I paid which was over $100.00. I want to return them too. I can't seem to talk to a human!!!!! I called customer service only to be told to leave a message and they would get back to me at their convenience. I got on: orders @mypillow.com. and found a place where there were supposedly people you could have online chats with that could help me with my problem. I told them what I needed and they sent me to a site where you had to pay them $1.00 to get an answer which they charged your credit card probably every month until you cancel it.
All I need is a RMA number, I'm not giving them my credit card number so I called the sales number thinking I can speak to a human. I finally did get a human but he told me he was in sales and couldn't help me, would I like to speak to a supervisor. I said yes, thinking I'm finally going to get my RMA number. Well, think again!!!! I was sent to a recording saying to leave my name and number and they will get back to me at their convenience!!!! People!!!! I just need a RMA number!!!
I would like to return two sets of sheets. I need RMA #
I am getting very frustrated with this company!!!! All I want is a RMA # so I can return two sets of sheets. I ordered King size flannel sheets and discovered the fitted sheet that was in the package was a Queen size so I can't use it. I want to return that set. The other is the Giza sheets. I didn't like them and I didn't think they were worth the money I paid which was over $100.00. I want to return them too. I can't seem to talk to a human!!!!! I called customer service only to be told to leave a message and they would get back to me at their convenience. I got on: orders @mypillow.com. and found a place where there were supposedly people you could have online chats with that could help me with my problem. I told them what I needed and they sent me to a site where you had to pay them $1.00 to get an answer which they charged your credit card probably every month until you cancel it.
All I need is a RMA number, I'm not giving them my credit card number so I called the sales number thinking I can speak to a human. I finally did get a human but he told me he was in sales and couldn't help me, would I like to speak to a supervisor. I said yes, thinking I'm finally going to get my RMA number. Well, think again!!!! I was sent to a recording saying to leave my name and number and they will get back to me at their convenience!!!! People!!!! I just need a RMA number!!!