Today December 31st , 2018 I took my grandson to the office located Blossom Hill and Snell, San Jose CA (Office # 871) for some fillings, the appointment was at 11:00, I arrived 15 minutes before that. I waited and waited for long time at 11:30 I asked what time they will take my grandson in and the receptionist told me that he was next but it will take 20 minutes before they call him in, actually took hour and a half to be seen and the procedure to take place. The lock of not enough personnel and overbooked patients is not acceptable, please add more personnel or reduce the quantity of patients booked at the same time.
Bad experience
To whom may this concern;
Today December 31st , 2018 I took my grandson to the office located Blossom Hill and Snell, San Jose CA (Office # 871) for some fillings, the appointment was at 11:00, I arrived 15 minutes before that. I waited and waited for long time at 11:30 I asked what time they will take my grandson in and the receptionist told me that he was next but it will take 20 minutes before they call him in, actually took hour and a half to be seen and the procedure to take place. The lock of not enough personnel and overbooked patients is not acceptable, please add more personnel or reduce the quantity of patients booked at the same time.
Thank you,
Martha Hernandez