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Samantha king

Sun, 02/09/2020 - 00:50

This is the dumbest company I have ever dealt with. I reserved a room paid for the room online got to town got dropped off and had to stay outside in the cold all night long. These people didnt collect for the deposit and the card was paid by my husband out of town and so the hotel had me cancel the booking which takes 7-10 days to get back four times which is 200 on hold and at the end of all that I ended up with no room and the cab nwver showed so I was outside in the cold. I really dont appreciate that and will necer use booking.com again.

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