RE work order #10299964 My computer told me I needed a new battery installed, I went to office Depot in Naples Fl. I took the computer with me and talked to a tech about having battery replaced. He took the computer and started doing what I thought was finding out what battery I was going to need. After about 25 minutes or so he said that they didn't carry batteries and it would have to be ordered. I told him I was leaving town in about 10 days. He said he could not guarantee deliver by then. He then presented me with $49.99 Invoice for Tech Support. I came to purchase a battery that was all I needed. The only benefit I received was telling me that I needed a battery. SKU 470898 and it would cost $106.99 when ordered.
I am really unhappy that I paid almost $50 to be told what the computer had already told me. That I needed a new Battery.
I still don't have one since I am on vacation.
Andrew Nikovits (239) 572-4592
Not happy with treatment went in to have a battery replaced
RE work order #10299964 My computer told me I needed a new battery installed, I went to office Depot in Naples Fl. I took the computer with me and talked to a tech about having battery replaced. He took the computer and started doing what I thought was finding out what battery I was going to need. After about 25 minutes or so he said that they didn't carry batteries and it would have to be ordered. I told him I was leaving town in about 10 days. He said he could not guarantee deliver by then. He then presented me with $49.99 Invoice for Tech Support. I came to purchase a battery that was all I needed. The only benefit I received was telling me that I needed a battery. SKU 470898 and it would cost $106.99 when ordered.
I am really unhappy that I paid almost $50 to be told what the computer had already told me. That I needed a new Battery.
I still don't have one since I am on vacation.
Andrew Nikovits (239) 572-4592