I was in lowes store # 3045 today 5/11/20 around 6:30-7:00am. Your employee Rita was the only available checkout that was not self service. This happens to be the second time Rita was been rude and short with me or my husband. Today I asked her if I could put my debit card in the machine and she stopped what she was doing and said “ I have not scanned yet”, she was angry when she said it. I told her she did not have to be snippy and she stopped and pushed my cart on the isle and told me to go somewhere else. I told her I wanted her manager and she said we can try again. I told her people are on nerves because of the lockdown and she stopped again and pushed my cart away. The lady behind me said this is the last time she will ever shop at that store. Her manager came and checked me out, and she was very nice. I was in such a good mood when I went in the store because they had all the plants I needed, and then I encountered Rita. The first time a issue came up with Rita was several weeks ago when my husband told Rita he was retired military (for his discount) and Rita said “ too late, I already started scanning ( she was mean when she said it , her MO), My jaw dropped, but then a man watching this walked up to Rita and told her to refund and recharge for the discount. He was also very nice and thanked my husband for his service and apologized. I have never encountered a employee at Lowes who seems to hate her job or just the customers.
I recommend you have someone go to her check out and asked a question that she finds unacceptable and see how she treats people.
Employee complaint
I was in lowes store # 3045 today 5/11/20 around 6:30-7:00am. Your employee Rita was the only available checkout that was not self service. This happens to be the second time Rita was been rude and short with me or my husband. Today I asked her if I could put my debit card in the machine and she stopped what she was doing and said “ I have not scanned yet”, she was angry when she said it. I told her she did not have to be snippy and she stopped and pushed my cart on the isle and told me to go somewhere else. I told her I wanted her manager and she said we can try again. I told her people are on nerves because of the lockdown and she stopped again and pushed my cart away. The lady behind me said this is the last time she will ever shop at that store. Her manager came and checked me out, and she was very nice. I was in such a good mood when I went in the store because they had all the plants I needed, and then I encountered Rita. The first time a issue came up with Rita was several weeks ago when my husband told Rita he was retired military (for his discount) and Rita said “ too late, I already started scanning ( she was mean when she said it , her MO), My jaw dropped, but then a man watching this walked up to Rita and told her to refund and recharge for the discount. He was also very nice and thanked my husband for his service and apologized. I have never encountered a employee at Lowes who seems to hate her job or just the customers.
I recommend you have someone go to her check out and asked a question that she finds unacceptable and see how she treats people.
Thank you