I called the Customer Service Department last Sunday, February 23 about my bathroom vanity order. I am missing the little hidden shelf that goes inside the vanity plus it came without a faucet and the Rep had called the manufacturer of the Stufurhome 23-in Cherry Single Sink Bathroom Vanity but they were closed. He said he would contact them on Monday to find out about them sending the shelf to me plus getting me the information for the correct type of faucet that goes with the vanity. I have purchased several already and none of them was the correct size. However, I have not heard a word from the representative nor your office. My order no. for the vanity is 406100597. Can someone please find out where my shelf is and what type of faucet goes with this vanity. I have a vanity sitting useless in my powder room. Thank you.
Customer Service Rep falls short of communication with my order
I called the Customer Service Department last Sunday, February 23 about my bathroom vanity order. I am missing the little hidden shelf that goes inside the vanity plus it came without a faucet and the Rep had called the manufacturer of the Stufurhome 23-in Cherry Single Sink Bathroom Vanity but they were closed. He said he would contact them on Monday to find out about them sending the shelf to me plus getting me the information for the correct type of faucet that goes with the vanity. I have purchased several already and none of them was the correct size. However, I have not heard a word from the representative nor your office. My order no. for the vanity is 406100597. Can someone please find out where my shelf is and what type of faucet goes with this vanity. I have a vanity sitting useless in my powder room. Thank you.