Had my very first experience with Aspen Dental today, November 12, 2018, purpose of this visit, replace full set of dentures, that are currently 10+ year's old, and don't fit properly anymore. It wasn't until I'd made my choice for new dentures, that I was told it would be 2 weeks before I could actually receive new dentures!!, in the past I've not had to wait more than 2-3 day's for new dentures!!, however I was told that for an extra fee of $100, I could get this waiting time speeded up!!!, somehow, this doesn't sound fair to other customers, kind of like jumping ahead of people already in line!!! Also the current television commercial for Aspen Dental, states, dentures in a couple of day's!!! As I have not received the new dentures, I cannot comment on the quality of them. Primarily upset about how they wait to the selection process to tell you how long it's going to take to receive dentures, and the policy about paying an extra $100 to get receiving date pushed up!!!
Questionable policy
Had my very first experience with Aspen Dental today, November 12, 2018, purpose of this visit, replace full set of dentures, that are currently 10+ year's old, and don't fit properly anymore. It wasn't until I'd made my choice for new dentures, that I was told it would be 2 weeks before I could actually receive new dentures!!, in the past I've not had to wait more than 2-3 day's for new dentures!!, however I was told that for an extra fee of $100, I could get this waiting time speeded up!!!, somehow, this doesn't sound fair to other customers, kind of like jumping ahead of people already in line!!! Also the current television commercial for Aspen Dental, states, dentures in a couple of day's!!! As I have not received the new dentures, I cannot comment on the quality of them. Primarily upset about how they wait to the selection process to tell you how long it's going to take to receive dentures, and the policy about paying an extra $100 to get receiving date pushed up!!!