My name is Sonja Kaya . I am kindly asking you to take seriously the issues that happen with the IKEA service.
First, the items arrived a few times damaged with missing parts, second: the phone service are not helpful and aggressive. in the past few weeks. l made numerous calls and nothing happened except l was assaulted over phone service. For example, l made a call today about not receiving missing parts and l was assaulted on the phone, the person made me cry.
Today mother day and my family congratulate me but the IKEA phone service made me cry and humiliated. Never ever in my life l had such a horrible and abusive service, this is beyond my mind. This looks that IKEA service and product are the worst in the world. I don't think the top management and owners of this brand -business know and wants this to happen and customers treat it badly. and l strongly believe that the top management and owners have the right to know what happen in their business. Please put this complaint on their table to let them know and investigate this is matter.
l am writing this letter and hope to hear from you as soon as possible.
My details. Sonja Kaya
phone:07490772420
The items missing and damaged and not receiving it .order number : ( Pegboard -.1174353404)
(ELV 2.1 1 sec/shlf 84x40x216 order number :1172583074)
Please do not hesitate to contact me if you have any questions.
Kind regards.
Serious complaint. I was assaulted over phone service
To Whom It May Concern
My name is Sonja Kaya . I am kindly asking you to take seriously the issues that happen with the IKEA service.
First, the items arrived a few times damaged with missing parts, second: the phone service are not helpful and aggressive. in the past few weeks. l made numerous calls and nothing happened except l was assaulted over phone service. For example, l made a call today about not receiving missing parts and l was assaulted on the phone, the person made me cry.
Today mother day and my family congratulate me but the IKEA phone service made me cry and humiliated. Never ever in my life l had such a horrible and abusive service, this is beyond my mind. This looks that IKEA service and product are the worst in the world. I don't think the top management and owners of this brand -business know and wants this to happen and customers treat it badly. and l strongly believe that the top management and owners have the right to know what happen in their business. Please put this complaint on their table to let them know and investigate this is matter.
l am writing this letter and hope to hear from you as soon as possible.
My details. Sonja Kaya
phone:07490772420
The items missing and damaged and not receiving it .order number : ( Pegboard -.1174353404)
(ELV 2.1 1 sec/shlf 84x40x216 order number :1172583074)
Please do not hesitate to contact me if you have any questions.
Kind regards.