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Liz schneider

Thu, 01/09/2020 - 00:26

A fraudulent order was placed on my account Sept 13- I rec'd an email that an order was placed- I didn't place the order- contacted Walmart via phone and cancelled the order. the order was still shipped and shipped to my previous address. I contacted the person that bought my previous home and called FedEx and they picked up the item and returned it. I cancelled my bank card the item was purchased with since it was fraudulent activity and Walmart said they can only return the funds on that card- well it's been cancelled so I asked for a check to be mailed. I still haven't received my refund of $384.28 for a fraudulent order and the item was returned to Walmart. any ideas on how to get my money back??

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