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Claudia Barber

Sun, 12/08/2019 - 20:28

I ordered a ceramic tree which according to the confirmation email it was to be delivered on Friday, December 6th by UPS. When it didn't come I checked the tracking number also given at the time of the order confirmation and it' a number that is invalid. So I tried calling the customer service number to give the order number and it too is an invalid number. I tried contacting the cs number again and couldn't speak with a live person and any information give wasn't recognizable. So, will I get my order? Did you take the money out of my account? Why can't I get any satisfaction? Never again will I order on line again as it seems everything is bogus or a scam. You evidently have my money and I'm not going to spend $32 to stop payment on a $40 items. Sham on you for duping customers. Thought a huge company would be more upstanding. Lesson learned.

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