I received an email today informing me that my membership at Montgomery Crunch II is two months past due. This is remarkable, since I have never joined Montgomery Crunch. I suspect that Gold's Gym sold its membership roster when the Montgomery Gold's closed. However, Golds' business practices are reprehensible.
First, Gold's never contacted me to even tell me they were closing. After nearly 12 years of perfect membership and never missing a payment, they simply closed, and I found out via the local news. So, to start, they don't even bother to send me a letter saying goodbye, or thanking me for my long-term membership (12 years of perfect membership).
Now, all of a sudden, I'm receiving a bill from ABC financial collection agency, telling me I owe them two months membership dues in arrears. This is absolutely unreal. First, I never joined Crunch, nor agreed to have my Gold's membership switched to Crunch. Second, the Montgomery location was not EVEN OPEN during the two months for which they are billing me and calling me a deadbeat for not paying. Gold's seriously intends to charge someone for a place that was not open and has now permanently closed? To top it off, they then send me to a collections agency, which emails me and tells me I'm a deadbeat who owes Crunch $52.31.
With Gold's closing, The credit agency said I needed to let them know in writing if I was disputing the charge. Then, they provided no address - email of physical - to contact them. Nice way of doing business y'all! Anyway - I do not owe Gold's (or Crunch) one red cent. This company needs to think before treating its former loyal customers in this fashion.
Not only billed two closed months, but sent me to collections!
I received an email today informing me that my membership at Montgomery Crunch II is two months past due. This is remarkable, since I have never joined Montgomery Crunch. I suspect that Gold's Gym sold its membership roster when the Montgomery Gold's closed. However, Golds' business practices are reprehensible.
First, Gold's never contacted me to even tell me they were closing. After nearly 12 years of perfect membership and never missing a payment, they simply closed, and I found out via the local news. So, to start, they don't even bother to send me a letter saying goodbye, or thanking me for my long-term membership (12 years of perfect membership).
Now, all of a sudden, I'm receiving a bill from ABC financial collection agency, telling me I owe them two months membership dues in arrears. This is absolutely unreal. First, I never joined Crunch, nor agreed to have my Gold's membership switched to Crunch. Second, the Montgomery location was not EVEN OPEN during the two months for which they are billing me and calling me a deadbeat for not paying. Gold's seriously intends to charge someone for a place that was not open and has now permanently closed? To top it off, they then send me to a collections agency, which emails me and tells me I'm a deadbeat who owes Crunch $52.31.
With Gold's closing, The credit agency said I needed to let them know in writing if I was disputing the charge. Then, they provided no address - email of physical - to contact them. Nice way of doing business y'all! Anyway - I do not owe Gold's (or Crunch) one red cent. This company needs to think before treating its former loyal customers in this fashion.