Reimbursement department seems to be fraudulent. In 2019 my engine went up on a 2017 Hyundai Tucson. Hyundai paid for the engine repair. I had to pay for the deductible. I had all my service done at Hyundai. I have the repair orders. I have the receipts for payment receipts for rental car. I have went through three case managers, because the first two resigned. my claim was denied the first time because they said the receipt wasn't available. I went to Hyundai and received a copy of the receipt once again. The case manager, Eric Garson does not answer my emails. The supervisors do not return phone calls it has been three months and every time I speak with him he promises to call back tomorrow or in 48 hours and he has never called. They continue to go over conversations as if they're reading a script.
Hyundai reimbursement campaign engine failure
Reimbursement department seems to be fraudulent. In 2019 my engine went up on a 2017 Hyundai Tucson. Hyundai paid for the engine repair. I had to pay for the deductible. I had all my service done at Hyundai. I have the repair orders. I have the receipts for payment receipts for rental car. I have went through three case managers, because the first two resigned. my claim was denied the first time because they said the receipt wasn't available. I went to Hyundai and received a copy of the receipt once again. The case manager, Eric Garson does not answer my emails. The supervisors do not return phone calls it has been three months and every time I speak with him he promises to call back tomorrow or in 48 hours and he has never called. They continue to go over conversations as if they're reading a script.