I purchased this car on 7-01-18. It has been registered with my local Hyundai dealership. In my attempt to register for any notifications related to my vehicle via Hyundai Cust. Service, I was told the vin number is still under the former owner, since he has an established account. I was then told I needed to go to a website and scan documents to prove who I am and that I now own this vehicle.
Seriously? I am beyond upset! Please either explain or rectify.
2016 Hyundai Sonata Limited vin #5NPE34AF2GH317251
I purchased this car on 7-01-18. It has been registered with my local Hyundai dealership. In my attempt to register for any notifications related to my vehicle via Hyundai Cust. Service, I was told the vin number is still under the former owner, since he has an established account. I was then told I needed to go to a website and scan documents to prove who I am and that I now own this vehicle.
Seriously? I am beyond upset! Please either explain or rectify.