I have tried to call the customer service 3x's and can't get someone from the US to speak to. Those C/S ppl from India are trying to be helpful but can't do anything for me. I have to get documentation stating I'm in the MMI program aka Debt Mgmt Program and need it today. I'm issuing this to my Mortgage Lender in Underwriting so I can close on my house. I'm not sure why this is so hard to get when its a simple letter.
Stacy DiGiacomo 201 783 6135 stacymaried @gmail.com
I have been on hold for over 10 mins with India trying to get someone from USA to assist. This is not what I'd expect from this credit card company.
Urgent letter needed today
Good Afternoon
I have tried to call the customer service 3x's and can't get someone from the US to speak to. Those C/S ppl from India are trying to be helpful but can't do anything for me. I have to get documentation stating I'm in the MMI program aka Debt Mgmt Program and need it today. I'm issuing this to my Mortgage Lender in Underwriting so I can close on my house. I'm not sure why this is so hard to get when its a simple letter.
Stacy DiGiacomo 201 783 6135 stacymaried @gmail.com
I have been on hold for over 10 mins with India trying to get someone from USA to assist. This is not what I'd expect from this credit card company.