I called target to enquire about the availability of a product. Before the lady could even comprehend what product I was talking about her immediate reaction was to say “we don’t have that”. She didn’t even know exactly what that is! I eventually convinced her to transfer me to the electronics department who contradicted her knowledge. The amount of lazy people is unacceptable!
At least say you don’t know then bullshit and lose a customer! Good thing I took initiative to find it myself!!! Don’t hire people who are not about helping a customer!!!!
Staff insufficiently trained
I called target to enquire about the availability of a product. Before the lady could even comprehend what product I was talking about her immediate reaction was to say “we don’t have that”. She didn’t even know exactly what that is! I eventually convinced her to transfer me to the electronics department who contradicted her knowledge. The amount of lazy people is unacceptable!
At least say you don’t know then bullshit and lose a customer! Good thing I took initiative to find it myself!!! Don’t hire people who are not about helping a customer!!!!