I want to sincerely thank Melody Singletary for her marvelous assistance in getting my family safely home from Florida. There was extreme difficulty in confirming the return reservations and seating made 6 months ago for my family: Todd and Susan Manley. (Original Flight Confirmation # GDC2V3 and New Confirmation # HP9DF2 on December 30, 2017) Melody Singletary's wonderful efforts coordinated with Customer Service made certain that an 8 year old foster daughter and a 7 year old daughter could be seated with their parents. This was extremely important to our family, especially since foster children by law can not be out of sight when traveling out of state with their foster family. We cannot thank Melody and Customer Service enough for accomplishing this. These efforts took the extreme stress out of a very difficult situation and we are all most grateful. Thank you so very much from a very grateful Grandmother: Jane Robinson
Correcting return flight reservations
I want to sincerely thank Melody Singletary for her marvelous assistance in getting my family safely home from Florida. There was extreme difficulty in confirming the return reservations and seating made 6 months ago for my family: Todd and Susan Manley. (Original Flight Confirmation # GDC2V3 and New Confirmation # HP9DF2 on December 30, 2017) Melody Singletary's wonderful efforts coordinated with Customer Service made certain that an 8 year old foster daughter and a 7 year old daughter could be seated with their parents. This was extremely important to our family, especially since foster children by law can not be out of sight when traveling out of state with their foster family. We cannot thank Melody and Customer Service enough for accomplishing this. These efforts took the extreme stress out of a very difficult situation and we are all most grateful. Thank you so very much from a very grateful Grandmother: Jane Robinson