On August 1, we checked into the Comfort Inn in Wildwood Fl. We wore our masks indoors as the level of covid infection was at record highs in Florida. The clerk on the desk that afternoon told me that I didn't need a mask because it was an "imaginary disease". I was horrified as covid has taken the life of a cousin and I have friends who have been dealing with Long Covid for months and may never be healthy again. I have an autoimmune disease and protect myself with a mask. This incident terrorized me for the whole week that we were in the hotel. If he was so ignorant that he advised customers to ignore safety procedures, what other dangerous things had he done or promoted. I never got his name as I was afraid to get near him. It was bad enough to be reminded of a trauma without being told that I imagined it all. His behavior was unacceptable. I spent 2 days on and off trying to get through on the phone and when I finally did talk to someone named Ray I was cut off. He at least was polite. However, the man on the desk should not be in the position to greet customers if he is so disrespectful. this was my first time at a Comfort Inn and it will certainly be the last.
Rude and ignorant employee
On August 1, we checked into the Comfort Inn in Wildwood Fl. We wore our masks indoors as the level of covid infection was at record highs in Florida. The clerk on the desk that afternoon told me that I didn't need a mask because it was an "imaginary disease". I was horrified as covid has taken the life of a cousin and I have friends who have been dealing with Long Covid for months and may never be healthy again. I have an autoimmune disease and protect myself with a mask. This incident terrorized me for the whole week that we were in the hotel. If he was so ignorant that he advised customers to ignore safety procedures, what other dangerous things had he done or promoted. I never got his name as I was afraid to get near him. It was bad enough to be reminded of a trauma without being told that I imagined it all. His behavior was unacceptable. I spent 2 days on and off trying to get through on the phone and when I finally did talk to someone named Ray I was cut off. He at least was polite. However, the man on the desk should not be in the position to greet customers if he is so disrespectful. this was my first time at a Comfort Inn and it will certainly be the last.