Well I see JCP's will be the next store closing - I was at the store today getting a pair of boots - No longer assistance in the shoe department you are on your own - when I asked an associate a questions she responded did you look!! and when I responded yes I opened and pulled out each box - than she said oh well and I hope its not a mess over there !!! So I looked for another associate - saw me coming and ducked behind clothes, third person sent me to the children area for an adult boot, and they lady in children's area said are you kidding me. And I said no.... I will no longer shop at this store I have been doing a lot of on line shopping and I will continue to but not on the JCP's website. What a shame that in this day in age we can not get good customer service when its face to face encounter. I truly do not expect a response most stores only put good reviews on line. So long JCP......:( :( :( Disappointed shopper.
Rude or non customer service
Well I see JCP's will be the next store closing - I was at the store today getting a pair of boots - No longer assistance in the shoe department you are on your own - when I asked an associate a questions she responded did you look!! and when I responded yes I opened and pulled out each box - than she said oh well and I hope its not a mess over there !!! So I looked for another associate - saw me coming and ducked behind clothes, third person sent me to the children area for an adult boot, and they lady in children's area said are you kidding me. And I said no.... I will no longer shop at this store I have been doing a lot of on line shopping and I will continue to but not on the JCP's website. What a shame that in this day in age we can not get good customer service when its face to face encounter. I truly do not expect a response most stores only put good reviews on line. So long JCP......:( :( :( Disappointed shopper.