On September 19, 2020 I ordered five items from JC Penney. I only received four of the items. When I called to find out why they wanted to give me a credit for the item I did not receive. I wanted them to send me the item I did not want a credit. I was told I could reorder the item but they would have to charge me for the item. Since I did not want to be charged a second time I told them to forget reordering. Now I am out the money for this item. This is my first time ordering through JC Penney. It will be my last. I will stick with Amazon.
Didn't receive all of my order
On September 19, 2020 I ordered five items from JC Penney. I only received four of the items. When I called to find out why they wanted to give me a credit for the item I did not receive. I wanted them to send me the item I did not want a credit. I was told I could reorder the item but they would have to charge me for the item. Since I did not want to be charged a second time I told them to forget reordering. Now I am out the money for this item. This is my first time ordering through JC Penney. It will be my last. I will stick with Amazon.