I placed a order for a woman's ring April 19,2020 and as of today June 17th I have not received the order or any information about the order. One place said it is in process and another said it was shipped. I cannot get anyone to answer the phones at any number I have called,but you are expecting me to pay the bill when you send me one. I have shopped J.C. Penny's for many years and I realize this virus has caused problems but surely you have someone that can answer the phones or at least return the messages to help customers.
My order
I placed a order for a woman's ring April 19,2020 and as of today June 17th I have not received the order or any information about the order. One place said it is in process and another said it was shipped. I cannot get anyone to answer the phones at any number I have called,but you are expecting me to pay the bill when you send me one. I have shopped J.C. Penny's for many years and I realize this virus has caused problems but surely you have someone that can answer the phones or at least return the messages to help customers.