I can not use the automated service. I have called customer service several times and waited on hold until I was disconnected (every single time) I have sent emails to CONTACTUS @mynycb.com, on several occasions with no reply or call back. Can someone get in touch with me to have this straightened out. I do not feel comfortable leaving my number on a public site, so if you could look up my info and call me back, that would be great. I have spent several hours trying to get in touch with you, I am now exhausted from doing so. I plan on calling HQ if I do not hear back by tomorrow.
Automated service
I can not use the automated service. I have called customer service several times and waited on hold until I was disconnected (every single time) I have sent emails to CONTACTUS @mynycb.com, on several occasions with no reply or call back. Can someone get in touch with me to have this straightened out. I do not feel comfortable leaving my number on a public site, so if you could look up my info and call me back, that would be great. I have spent several hours trying to get in touch with you, I am now exhausted from doing so. I plan on calling HQ if I do not hear back by tomorrow.