Best Buy Geek Squad phone protection plan is an absolute joke and waste of money. I bought a phone in April of 2020 with a monthly warranty. I recently went into the store to use my warranty only to be informed that it was expired although when I went to purchase the phone it was good through 2022. When I contacted Geek Squad about this I got nothing but the run around and no answers on why. I was told on Monday 9/14 that it would be fixed by Thursday 9/17 but it wasn't fixed. When you contact customer service they are very rude and hang up on you.
Geek Squad phone warranty
Best Buy Geek Squad phone protection plan is an absolute joke and waste of money. I bought a phone in April of 2020 with a monthly warranty. I recently went into the store to use my warranty only to be informed that it was expired although when I went to purchase the phone it was good through 2022. When I contacted Geek Squad about this I got nothing but the run around and no answers on why. I was told on Monday 9/14 that it would be fixed by Thursday 9/17 but it wasn't fixed. When you contact customer service they are very rude and hang up on you.