On 08/23/20 I purchased a new LG refrigerator Model #LMXS28626S for a total of $2619.44 (tax included) and a few days after taking delivery I noticed that you had lowered the price and it was on sale for $1999.99. I reached out to try and recover the difference through your "price match" policy. I called on 09/04/20 and after being on hold for a long time was told the system was down and someone would call me back. That call never came. I reached out again this weekend and spoke to an Alex. He said the period had passed for the price match. I explained that I had called earlier and he said he would have a supervisor call me...that call never came either. This item was financed with the Best Buy Visa and I would like to have that account credited. Can someone reach out to me regarding this? If you want to phone me please call my husband Robert at 815-685-7778...he has a job that allows him personal calls and I don't.
Price match
On 08/23/20 I purchased a new LG refrigerator Model #LMXS28626S for a total of $2619.44 (tax included) and a few days after taking delivery I noticed that you had lowered the price and it was on sale for $1999.99. I reached out to try and recover the difference through your "price match" policy. I called on 09/04/20 and after being on hold for a long time was told the system was down and someone would call me back. That call never came. I reached out again this weekend and spoke to an Alex. He said the period had passed for the price match. I explained that I had called earlier and he said he would have a supervisor call me...that call never came either. This item was financed with the Best Buy Visa and I would like to have that account credited. Can someone reach out to me regarding this? If you want to phone me please call my husband Robert at 815-685-7778...he has a job that allows him personal calls and I don't.
Thank you
Deborah A. Glosa