I purchased a GE Microwave oven in you Reno store, 5575 S. Virginia, Reno ,NV on August 25. It appears to be faulty, contacted your customer service 4 times and have have nothing from them but Hang-ups and Run-a-rounds. NO HELP. NO RESOLUTION. The oven was shipped to us because the store was out of that model. We live a 200 mile round trip from this store. Since the oven was shipped to us, we request that this oven be replaced as it was delivered. The oven was received without an Owners Manual--There is some problem with it. It makes a loud chattering noise when we attempt to heat something in it. Since there was no owners manual or other paperwork with it, we suspect that this oven was a 'returned oven' and then it was just shipped to us.
GE Microwave oven
I purchased a GE Microwave oven in you Reno store, 5575 S. Virginia, Reno ,NV on August 25. It appears to be faulty, contacted your customer service 4 times and have have nothing from them but Hang-ups and Run-a-rounds. NO HELP. NO RESOLUTION. The oven was shipped to us because the store was out of that model. We live a 200 mile round trip from this store. Since the oven was shipped to us, we request that this oven be replaced as it was delivered. The oven was received without an Owners Manual--There is some problem with it. It makes a loud chattering noise when we attempt to heat something in it. Since there was no owners manual or other paperwork with it, we suspect that this oven was a 'returned oven' and then it was just shipped to us.