I wanted to buy a computer monitor. I tried to call the store near me and that is now impossible due to when I called, it said I had to make an consultation appointment. It said online you had no monitors which I know is incorrect and I just didn't want to drive all the distance to ask if you had one in the store. I finally gave up and called the local "club" and they said what they had in stock so I bought it from your competitor. I am extremely disappointed. It appears you want to become an online store only. Your doing a good job at it.
Customer service
I wanted to buy a computer monitor. I tried to call the store near me and that is now impossible due to when I called, it said I had to make an consultation appointment. It said online you had no monitors which I know is incorrect and I just didn't want to drive all the distance to ask if you had one in the store. I finally gave up and called the local "club" and they said what they had in stock so I bought it from your competitor. I am extremely disappointed. It appears you want to become an online store only. Your doing a good job at it.