I was in Best Buy in Levittown NY last night. I bought a new laptop and was discussing purchases an antivirus and Microsoft office package for the computer. I was telling the salesman Tony what I had purchased last year for my desktop (also bought at Best Buy). He never explained to me that the program would sync onto my new computer and I did not need to purchase a new Microsoft package. Now I'm told after spending close to $900 that the $129 Microsoft package I don't need cannot be returned. I am not pleased with the customer service at all.
Return Microsoft Office package
I was in Best Buy in Levittown NY last night. I bought a new laptop and was discussing purchases an antivirus and Microsoft office package for the computer. I was telling the salesman Tony what I had purchased last year for my desktop (also bought at Best Buy). He never explained to me that the program would sync onto my new computer and I did not need to purchase a new Microsoft package. Now I'm told after spending close to $900 that the $129 Microsoft package I don't need cannot be returned. I am not pleased with the customer service at all.