I purchased and picked up an upright freezer from a store. Upon unpacking it, after I got home ,I found that the freezer was damaged on one side. Tried calling the store to see if they would pick the damaged freezer up and deliver a new one, but they didn't answer the phone. Called the 800 number for Best Buy, on hold for over 45 minutes. Was told I would have to take it back to the store and have them deal with it. I think this very poor customer service. Will not be purchasing anything else from them.
Damaged freezer
I purchased and picked up an upright freezer from a store. Upon unpacking it, after I got home ,I found that the freezer was damaged on one side. Tried calling the store to see if they would pick the damaged freezer up and deliver a new one, but they didn't answer the phone. Called the 800 number for Best Buy, on hold for over 45 minutes. Was told I would have to take it back to the store and have them deal with it. I think this very poor customer service. Will not be purchasing anything else from them.