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Laura Oudinot

Thu, 06/20/2019 - 11:57

Earlier this week, I was going to make a cup of coffee for a lady who had never tried a Keurig before. When I turned on my Keurig, it immediately began steaming and sputtering water all over. I quickly went to turn it off, but the top was too hot to touch. I quickly reached to unplug it and the steam and hot, splattering water caused a serious burn on my forearm. This happened several days ago and my burn is still very sore and raw. I am hoping it does not get infected. My Keurig machine became so hot, the lid to the reservoir was too hot to touch and the plastic on the top is now discolored from the intense heat. The water holder got so hot, the side on the water reservoir warped! I don't know why this happened; the machine is less than a year old and I only use it once or twice a day. I have owned Keurig coffee machines since they first came out and nothing like this has ever happened before.

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