On June 27th we made a car rental through you for avis. The car was to be picked up for that day at 5pm. As I needed it on the 28th. When we went to avis to pick up the car at 430pm... THERE WAS NO ONE THERE!!!! For us to get the CAR WE PAID TO RENT !! WE NEVER PICKED UP this car cause no one was there. Our Credit card was Charged!! I would really like this fixed!! I would like my money put back on this car sence we never got to PICK UP the car & never got to take that trip.
Car rental issue
Hello,
On June 27th we made a car rental through you for avis. The car was to be picked up for that day at 5pm. As I needed it on the 28th. When we went to avis to pick up the car at 430pm... THERE WAS NO ONE THERE!!!! For us to get the CAR WE PAID TO RENT !! WE NEVER PICKED UP this car cause no one was there. Our Credit card was Charged!! I would really like this fixed!! I would like my money put back on this car sence we never got to PICK UP the car & never got to take that trip.
Refund would be greatly appreciated.
Thanks in Advance
Jeremy Brown