The Auburn Mall- Victoria Secrets Store is ran poorly. The associates do not want to assist customers who are over 30 or above. I have purchased underwear from that store several times, paid cash. Not one person will approach me, they are on the lap top computers constantly, they look at me and turn the other way.... I have purchased items up to 2-300 dollars worth and they don’t care. I always shop there without assistance from anyone... but I get what I want and leave. They make me feel I’m in welcomed.... but I get what I want myself. So rude. I spend most of my money at the Marlboro Victoria’s location. Much nicer atmosphere. I asked to be measured one time and the associate gave me the measure tape at the Auburn store....... so judgemental. I’m 5’11 and a 40-c they never have my bra size in store, I have ordered online for a particular style and always out of stock....so I have decided to shop elsewhere.... just thought you should know..... I feel you should service women of all ages and not the teens who buy one bra and one underwear at a time. More women who are welcomed will buy more if you wait on them than ignored. my husband will not even shop there because of their rudeness.
Poor customer service
The Auburn Mall- Victoria Secrets Store is ran poorly. The associates do not want to assist customers who are over 30 or above. I have purchased underwear from that store several times, paid cash. Not one person will approach me, they are on the lap top computers constantly, they look at me and turn the other way.... I have purchased items up to 2-300 dollars worth and they don’t care. I always shop there without assistance from anyone... but I get what I want and leave. They make me feel I’m in welcomed.... but I get what I want myself. So rude. I spend most of my money at the Marlboro Victoria’s location. Much nicer atmosphere. I asked to be measured one time and the associate gave me the measure tape at the Auburn store....... so judgemental. I’m 5’11 and a 40-c they never have my bra size in store, I have ordered online for a particular style and always out of stock....so I have decided to shop elsewhere.... just thought you should know..... I feel you should service women of all ages and not the teens who buy one bra and one underwear at a time. More women who are welcomed will buy more if you wait on them than ignored. my husband will not even shop there because of their rudeness.