I rented a Ford Escape Easyrider with the license plate GVWC98 on 4/28 and I was charged $166 more than I should have. I was late returning the car because the directions took us to Amherst, New Hampshire instead of Amherst, Massachusetts. We were late and I take responsibility for that but a charge of $75 is ludicrous. I specifically set aside the $90 to rent the car but I am not able to pay the extra $160 because that is the money I need for my insulin. In addition, we were striving extremely slow because there were no lights on the road and the car’s high beams did not work.
I also do not understand why I was charged $85 dollars for using more than 180 miles. We put gas in the car using our own money as we did not know that there was a gas card on the driver's side. If someone could explain these charges to me that would be wonderful because I believe I was overcharged and taken advantage of.
Recent charges
I rented a Ford Escape Easyrider with the license plate GVWC98 on 4/28 and I was charged $166 more than I should have. I was late returning the car because the directions took us to Amherst, New Hampshire instead of Amherst, Massachusetts. We were late and I take responsibility for that but a charge of $75 is ludicrous. I specifically set aside the $90 to rent the car but I am not able to pay the extra $160 because that is the money I need for my insulin. In addition, we were striving extremely slow because there were no lights on the road and the car’s high beams did not work.
I also do not understand why I was charged $85 dollars for using more than 180 miles. We put gas in the car using our own money as we did not know that there was a gas card on the driver's side. If someone could explain these charges to me that would be wonderful because I believe I was overcharged and taken advantage of.