Upon delivery if mattress, we found it to be too hard and unable to sleep. When on my side, my shoulders hurt, it like laying on a board. Went and bought memory foam pad bed topper $249. And still very uncomfortable. Also there is a defect- from strap it starts curving inward to end. Can we get a replacement for a softer one with no defects.
Mattress defect and too hard
Upon delivery if mattress, we found it to be too hard and unable to sleep. When on my side, my shoulders hurt, it like laying on a board. Went and bought memory foam pad bed topper $249. And still very uncomfortable. Also there is a defect- from strap it starts curving inward to end. Can we get a replacement for a softer one with no defects.