Ordered a bed and needed immediate delivery. Salesperson at 1180 Old Country Road in Riverhead said it was too difficult to tie the mattress and box spring to a minivan. Returned the next day with different vehicle. Salesman told me to buy rope. He didn’t have any. I refunded my purchase, which will tie up my credit card for 7 days. This is poor customer service and punitive.
No rope
Ordered a bed and needed immediate delivery. Salesperson at 1180 Old Country Road in Riverhead said it was too difficult to tie the mattress and box spring to a minivan. Returned the next day with different vehicle. Salesman told me to buy rope. He didn’t have any. I refunded my purchase, which will tie up my credit card for 7 days. This is poor customer service and punitive.