I had placed an order almost 2 weeks ago and received a day and time, next Tuesday. I had kept checking to make sure that the order did not drop below the minimum $30.00 and it didn't. It was $51.00 on the morning it was cancelled. I don't know why it was cancelled, but it wasn't cancelled because of any policy that I broke. My wife and I are in our 70s and have health issues that would make Coronavirus life threatening. I am a full time caretaker for my wife as she can't walk. We were relying on Peapod to keep us fed during the shelter in place. We had planned on filling up the cart to carry us through the next 2-3 weeks. Is there any way we can get a date back to re[lace the one that Peapod cancelled? I have been trying to get a date on line and I haven't seen any new dates come up? I've also tried calling your customer support line and for the past 4 days and haven't been able to get through in spite of waiting well over an hour holding.
Order Number: d142866584
I had placed an order almost 2 weeks ago and received a day and time, next Tuesday. I had kept checking to make sure that the order did not drop below the minimum $30.00 and it didn't. It was $51.00 on the morning it was cancelled. I don't know why it was cancelled, but it wasn't cancelled because of any policy that I broke. My wife and I are in our 70s and have health issues that would make Coronavirus life threatening. I am a full time caretaker for my wife as she can't walk. We were relying on Peapod to keep us fed during the shelter in place. We had planned on filling up the cart to carry us through the next 2-3 weeks. Is there any way we can get a date back to re[lace the one that Peapod cancelled? I have been trying to get a date on line and I haven't seen any new dates come up? I've also tried calling your customer support line and for the past 4 days and haven't been able to get through in spite of waiting well over an hour holding.