customercare@transamerica.com: Transamerica Customer Service Email in USA

I tried to fax withdrawel form all day 05/17/2018. line was busy all day. was given other #'s and one finally worked. when i called to confirm you got it you said "yes" but the signature page was cut off. So went through the whole process again -- and again you didn't receive fax. I am very frustrated with your service. I need to withdraw from my annuity for an emergency.

I've been trying to find out when my bill is due?

I tried to talk about withdrawal. representatives busy. after long wait I left call-back number. That was yesterday and there has been no response.

As long as I used their services they were amazing! But...I moved out of the country and requested that my policy be canceled. I was charged last month and hope that I won’t be charged again this month. I never got a confirmation of cancellation from the company. There’s no one to speak to.

I am concerned regarding the above referenced police. I have submitted rollover paperwork on September 9, 2021, and to date the policy funds have not been rolled over to my IRA account. I did received a letter asking me to make a selection regarding the policy funds today, October 28, 2021. I called in on October 11, 2021 and spoke with your representative who stated something was in the mail. To date the selection paperwork is the only response I have gotten.

My original paperwork to roll over the funds in the policy was submitted back in September on the 9th,2021. The submittal date was well in advance of your deadline cutoff of October 1st. Please respond with the next 48 hours or I will file a claim with the MS Attorney Generals Office. At this point I feel I am getting the run around. Thank you for your time.

As per the letter to me dated may 31, 2022 concerning 2 back payments, it is my request that you use the funds available in my Policy Accumulation Balance.
account #479461422
phone: 281-481-1508

Significant rate increase from $460.20 to $3573.70 is outrageous, criminal.